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Accessing and Understanding Reports in TextingOnly

Navigating to the Reports Section:

  1. Click the Reports tab on the left-hand navigation bar.

Activity Reports:

  • Default View: Displays data for the current month.
  • Filtering Options:
    • Change date range (custom or predefined options).
    • Filter by message type (outbound SMS, inbound SMS, outbound MMS).
    • Apply filters for specific campaigns, lists, or numbers.
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Message Breakdown:

  • Summary of Message Counts:
    • Outbound SMS
    • Outbound MMS
    • Inbound SMS
  • Additional Metrics:
    • Total QR code scans
    • Total mobile link clicks

Additional Report Types:

  • Campaign Reports: Detailed insights into specific campaigns.
  • Number Reports: Activity and performance metrics for individual numbers.
  • List Reports: Engagement and growth patterns for contact lists.
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