Knowledge Base
Dashboard Overview
Dashboard Overview:
Your Control Center
for Messaging Performance
The TextingOnly dashboard is where inbound conversations surface, campaign results land, and contact activity is tracked — all from a single view. Here’s what each section does and where to go first.
This feature is part of how TextingOnly helps businesses capture leads and drive conversations inside the native messaging app — the bottom bar of the smartphone. The dashboard is where all of that activity surfaces for your team.
The Main Navigation
The left navigation panel gives you access to every section of the platform. Here’s what each area does:
All active 1-to-1 SMS threads. Inbound messages from contacts, replies to campaigns, and anything OTTO has escalated for human handling appear here.
Where you build and manage OTTO-powered inbound automations — ITR menus, conversational flows, language funnels, custom question sequences. This is the core of the platform.
Create and send bulk outbound SMS campaigns to contact lists. Includes dynamic keyword personalization, scheduling, and reply automation configuration.
Every contact who has opted in through a SmartLink, QR code, or import. Manage lists, segment contacts, view conversation history per contact.
Your assigned SMS numbers — 1-to-1 numbers for direct conversation, Campaign numbers for collectors and bulk sends. 10DLC status visible per number.
Engagement funnel reports, inbound lead reports, outbound campaign interaction data. Where you prove ROI and find optimization opportunities.
Subgroups (Agency Plan)
If you’re on the Agency plan, the dashboard shows a Subgroups panel — each subgroup is a separate client account managed from your single login. All numbers, collectors, campaigns, and contacts within a subgroup are isolated from other subgroups. You switch between them without logging out.
Everything you do in TextingOnly — collectors, numbers, campaigns — happens within a subgroup. Always confirm you’re in the correct subgroup before creating or editing anything.
Where to Go First
Why OTTO-qualified leads answer at 70%+ vs. <9% for cold callbacks — and what that means for your team’s workflow.
Read the Insight →Your Lead Collector is what OTTO runs when someone texts in. Build your first one to get the platform live.
Read the KB Article →Subgroup management, client dashboards, MRR-building SMS retainers — the agency model explained.
Read the Playbook →