One of the many capabilities of the TextingOnly platform is 1-to-1 communication with clients or leads. Each 1-to-1 SMS number in your TextingOnly account is able to be turned into an autoresponder if the need arises. See below for how to set up an autoresponder on a number in your account.

See also: The Difference Between 1-to-1 SMS Numbers and SMS Campaign Numbers
See also: Updating the Details of a Single Phone Number

Getting to a single number page

Click on “Numbers” in the lefthand navigation in the dashboard to reach your account’s Numbers main page.

Once at the Numbers main page, click on “View Details” of a given number to reach the details page of that single number.

Setting up or editing an autoresponder

If the number is a 1-to-1 SMS number, you will also have the option to set up an autoresponder for that number.

Editing the autoresponder

Click on “Edit Autoresponder” at the top of the single number page to open up a panel for entering specifics.

Autoresponder options include:

• Toggle on/off
• Custom message to be sent
• Optional image to be sent with the message

Autoresponder summary

Turning an autoresponder on for any 1-to-1 number will result in an automatic SMS response to any incoming messages to that number. To turn off the autoresponder at any time, simply toggle off in the autoresponder edit panel.