Platform · Multilingual SMS · Language Funnels
Multilingual SMS.
Built once.
Deployed across multiple languages.

TextingOnly routes contacts into the right language before the conversation starts — no detection lag, no mismatch. Spanish-speaking contacts get a fully configured Spanish OTTO flow from the first message. Multilingual communication, unified through one entry point — one dashboard, one attribution model. The best SMS platform for multilingual workforce and customer communication.

Contact Experience
9:41
TO
TEXTINGONLY · OTTO
Choose a Language
Select below to get started
US
English
English
ES
Español
Spanish
FR
Français
French
Powered by TextingOnly · OTTO
Language Funnel · Contact experience
1QR codefor both language paths
0Detection laglanguage selected before OTTO starts
2Language pathsEnglish + Español minimum
1Attribution reportboth paths in one dashboard
What this layer does
A structured communication system
built on SMS.

Every interaction that enters TextingOnly Language Funnels becomes structured, captured, segmented, and actionable — automatically. No sorting. No delays. No additional staff required.

GUIDED
Users are routed through defined paths — language selected at entry, OTTO runs the configured flow from the first message
CAPTURED
Responses become usable data — structured fields, carrier-verified identity, TCPA consent, language preference all recorded simultaneously
SEGMENTED
Contacts grouped automatically — by language, service type, location, and status — the moment they complete the flow
ACTIONABLE
Ready for follow-up or automation — alert fires to team, outbound campaign queued, OTTO handles every reply type without human intervention
What gets eliminated
Language detection mid-conversation — the first message is already wrong
Manual sorting of contacts by language after the fact
Separate QR codes, separate campaigns, separate print runs
Staff required to translate, route, or respond to multilingual contacts
Unstructured data that can’t be acted on at scale
Works across every use case
Workforce — shift changes, compliance, safety alerts
Healthcare — patient intake, reminders, care instructions
Agencies — multilingual campaigns for any client vertical
Schools — parent communications across language populations
Multi-location operators — one system, every market
0
manual sorting required
<3s
OTTO response time
5+
languages supported
The complete multilingual SMS system
Inbound in multiple languages.
Outbound to every segment.

TextingOnly runs the full loop — contacts select their language at entry, OTTO qualifies and segments them, and dynamic keywords send personalized outbound campaigns back to each segment in their language. Reporting covers every step.

🌐
1 · Inbound
QR → Language Funnel
2 · OTTO
Qualifies · Alert fires
📋
3 · List
Segmented by language
📤
4 · Outbound
Dynamic keywords
📊
5 · Reporting
Language split · All channels
Multilingual Flow · Contact & Business View
Contact experience
9:41
TO
TextingOnly · OTTO
Choose a Language
Select below to get started
🇺🇸
English
English
🇪🇸
Español
Spanish
🇫🇷
Français
French
🇳🇵
नेपाली
Nepali
🇦🇫
پښتو
Pashto
Powered by TextingOnly · OTTO
🇪🇸
OTTO · En Español
(410) 555-1212 · TextingOnly

Español ✓

¡Hola! Soy OTTO. ¿Cuál es tu nombre?

Miguel

¡Gracias Miguel! ¿Sobre qué servicio preguntas?

Techado

¿Cuál es tu ciudad o código postal?

Annapolis, 21401

✓ Tu solicitud fue enviada. Recibirás una llamada pronto.

Mensaje de texto…
Your list · Segmented by language
🇺🇸
English
847
contacts
🇪🇸
Español
312
contacts
🇫🇷
Français
94
contacts
🇳🇵
नेपाली
61
contacts
Total · All TCPA ✓
1,314
Outbound · Same campaign · Their language
Template
Hi {{first_name}}, we wanted to send you our activities for the week of {{week_date}}. Reply YES to learn more.
🇺🇸Mark receives
Hi Mark, we wanted to send you our activities for the week of April 28. Reply YES to learn more.
🇪🇸Miguel recibe
Hola Miguel, queremos enviarte nuestras actividades para la semana del 28 de abril. Responde SÍ para saber más.
5x
higher reply rate vs. generic blast
Campaign report · Language split
QR + SmartLink clicks
1,247
🇺🇸 English opt-ins
574
🇪🇸 Spanish opt-ins
312
Outbound reply rate
12%
Completed alerts
341
All channels · Both languages · One dashboard
Language Funnel Path · Interstitial screen
What your business sees
Build once. Deploy in every language.

Set up your OTTO collector in English once. TextingOnly translates questions, responses, and messages into Spanish, French, Nepali, Pashto and more — one click.

Questions built in English — translated to Spanish, French, Nepali, Pashto with one click
Initial, final, and language-specific messages — all configurable per language path
Alert always in English — language preference flagged on every contact record
🇺🇸 English 🇪🇸 Español 🇫🇷 Français 🇳🇵 नेपाली 🇦🇫 پښتو
Alert — your team. Both languages.

Contact qualified in Spanish. Alert fires to your team in English — with the full record, language flag, and Spanish summary for reference or routing.

New Alert — TextingOnly
🇪🇸 Spanish path · Spanish Rep · Annapolis
NameMiguel R.
Number(443) 555-0291
Request (EN)Spanish Rep — Annapolis
Solicitud (ES)Rep en Español — Annapolis
SourceQR · Job Site Sign
Language🇪🇸 Spanish
PriorityCall Back · ASAP
ConsentTCPA ✓
One list. Every segment ready.

Every opt-in tagged at the moment of consent. English and Spanish contacts in the same dashboard — segmented and ready for personalized outbound.

🇺🇸
847
English contacts
🇪🇸
312
Spanish contacts
Also segmented by:
Service type Location Status Source channel
One template. Every language. Personalized.

Write the message once with keyword variables. TextingOnly fills in each contact’s name, date, city, and more — then sends in their language automatically.

Template
Hi {{first_name}}, we wanted to send you our activities for the week of {{week_date}}. Reply YES to learn more.
🇺🇸 “Hi Mark, we wanted to send you our activities for the week of April 28. Reply YES to learn more.”
🇪🇸 “Hola Miguel, queremos enviarte nuestras actividades para la semana del 28 de abril. Responde SÍ para saber más.”
👤
Identity
{{first_name}}
📅
Date / Week
{{week_date}}
📍
Location
{{city}} {{zip}}
🏷️
Service
{{service}}
Every click tracked. Every language measured.

Clicks, opt-ins, reply rate, alerts, and language split — all in one dashboard. Know which segment and channel performs.

1,247
QR + SmartLink clicks
71%
Opt-in rate
312
🇪🇸 Spanish opt-ins
341
Completed alerts
All language paths. One dashboard.
English opt-ins · Spanish opt-ins · Funnel completion · Reply rate · Cost per alert — all in one view.
1
Contact Selects Language — Inbound Starts
QR → Language Funnel interstitial → Contact taps their language. OTTO routes to the matching collector instantly.
How it works
Two collectors.
One interstitial.

Language Funnels require two separate OTTO collectors — one configured in English, one in Spanish — and an interstitial page that presents both options and routes to the appropriate SmartLink on tap.

Build the Spanish collector first

Configure the Spanish collector fully — all questions, responses, final message, and email alert — before building the interstitial. The interstitial buttons link to each collector's SmartLink, so both must be ready before the interstitial is live.

1
Build two collectors
One fully configured in English. One fully configured in Spanish. Same questions, same logic — different language. Each has its own SmartLink URL.
Both collectors complete before interstitial
2
Build the language selection interstitial
Configure on the English collector. Add headline in both languages. Add English CTA (links to English SmartLink) and Español CTA (links to Spanish SmartLink).
Interstitial configured on English collector
4
Contact selects language — OTTO runs
English tap → English OTTO flow. Español tap → Spanish OTTO flow. Alert in English with language flag for both paths.
Language-matched from first message
Step 4 · Outbound personalization
One template.
Thousands of personal messages.

Dynamic keywords insert each contact's name, location, service, or list field into the outbound message automatically. Send to your English segment in English, your Spanish segment in Spanish — both fully personalized, both from one campaign.

5x
higher reply rate with personalization
98%
SMS open rate
0
manual replies needed
<3s
OTTO reply automation response
Template
Hi {{first_name}} — you asked about {{service}} in {{city}}. We have a special running this week. Still interested?
Sarah receives
Hi Sarah — you asked about HVAC in Baltimore. We have a special running this week. Still interested?
Miguel recibe 🇪🇸
Hola Miguel — preguntaste sobre Techado en Annapolis. Tenemos una oferta esta semana. ¿Sigues interesado?
1-to-1 messaging — rep types English, contact receives Spanish
1-to-1 Messaging · Translated to Spanish
TextingOnly 1-to-1 messaging showing a rep typing in English, message translating to Spanish before send
👤 Identity
First name, last name, rep name
{{first_name}} {{rep_name}}
📍 Location
City, region, service area
{{city}} {{region}} {{zip}}
🏷️ Service
Product, vehicle, service type
{{service}} {{vehicle}} {{offer}}
📅 History
Last service, last contact, date
{{last_service}} {{month}}
Translate any message — Spanish, Pashto, French, Nepali
Translate Message · Language selector
TextingOnly translate message modal showing Spanish, Pashto, French, Nepali language options
Respond
Every reply handled.
Multiple languages routed.

All response types are supported. OTTO handles every path automatically — no manual intervention at any step, across multiple languages.

Reply to ITR
Contact selects from structured menu → continues defined flow → data captured at each step
Reply to Conversation
Dynamic response handles the reply automatically → escalates to 1-to-1 only when human judgment is needed
Reply to Escalation
Human intervention when needed → full conversation transcript delivered → context intact, no re-explaining
One system handles every path
Affirmative reply
→ Structured flow continues · data collected · alert fires to team
Reply with a question
→ Q&A automation answers · Escalates to 1-to-1 only if needed
Reply in Spanish 🇪🇸
→ Language Funnel activates · Full Spanish qualification · English data delivered to team
Reply "STOP"
→ TCPA-compliant opt-out · Suppression list updated instantly · No human action required
Communication at scale
Send once.
Reach everyone correctly.

With structured segments in place, messages are personalized automatically, communication is sent in the correct language, and responses are handled instantly. No manual sorting. No delays. No additional staff required.

🏭
Workforce Operations
Shift changes, safety alerts, compliance acknowledgments, schedule updates — sent to English and Spanish crews simultaneously. Reply confirmation collected by OTTO.
🏥
Healthcare Populations
Appointment reminders, care instructions, prescription pickups, wellness check-ins — each patient receives their message in their language. OTTO collects confirmations.
🏫
School Communities
Emergency alerts, event reminders, attendance notices, parent surveys — English and Spanish parents reached simultaneously from one send. No separate list management.
Visibility
One system.
Full visibility.

Track interaction volume, completion rates, response behavior, language distribution, and segment performance — all in one place.

Volume
Interaction volume
Every tap tracked to source, placement, device, and timestamp
Opt-ins
By language path
English vs Spanish opt-in split shown per placement
Response
Response behavior
Reply patterns, completion rates, drop-off points per language path
Segments
Segment performance
Compare English vs Spanish performance · completion rates · response behavior
All language paths. One dashboard.
Interaction volume · completion rates · response behavior · language distribution · segment performance — all in one view.
See Reporting Live
Industries
Any business serving
bilingual markets.
🏠
Home Services
HVAC, plumbing, roofing, landscaping — large Spanish-speaking workforce and customer base. One truck wrap QR handles new customer inquiries in both languages.
🚗
Automotive
Sales, service, and parts — often 40-60% Spanish-speaking traffic in major metro markets. Language Funnels route each customer to the right sales or service OTTO flow.
⚖️
Legal & Immigration
Immigration attorneys and legal services handle Spanish-dominant client bases. The intake conversation in Spanish produces dramatically higher qualification completion rates.
🏥
Healthcare
Community health centers and clinics serving mixed-language populations. New patient intake, appointment scheduling, and billing questions — all in the patient's language.
🏗️
Construction & Trades
Residential and commercial — Spanish-speaking crews and subcontractors. Workforce communication and compliance documentation in the worker's language.
🤝
Recruiting & Staffing
Staffing agencies placing bilingual workers. Job inquiry flows in Spanish capture candidates who would never complete an English form — expanding the qualified applicant pool.
🏭
Manufacturing & Workforce
Compliance training confirmations, shift notifications, and safety acknowledgments in English and Spanish. Workers reply in their language — OTTO confirms and logs completion. HR receives English alerts.
Language Funnels answered.

A QR code or SmartLink loads an interstitial page with English and Español buttons. Each button connects to a different OTTO collector — one configured in English, one in Spanish. When the contact taps their language, native SMS opens pre-filled for that path. OTTO responds in their language from the first message. Language selection happens before the conversation starts, eliminating detection lag and mismatched first messages.

No. One QR code handles both language paths through an interstitial page. The QR points to a SmartLink that loads the language selection screen. Spanish-speaking contacts tap Español; English-speaking contacts tap English. Each routes to a separate collector with full attribution maintained per language path.

Yes. Regardless of which language path a contact takes, the alert your team receives is in English. The contact's language preference is flagged on their record so the rep knows what language to use when following up.

Yes. You can create collectors and interstitial CTAs for multiple languages — French, Portuguese, Haitian Creole, Vietnamese, Mandarin, Arabic. Each language requires its own fully configured collector. The interstitial can display three language options simultaneously. Build the collector in the language, add the CTA to the interstitial, and that path is live.

TextingOnly is built for exactly this. The Language Funnels feature lets contacts self-select their preferred language before the SMS conversation begins. Each language path runs its own fully configured OTTO flow — questions, responses, and final messages all in the contact's language. English and Spanish are the most common setup, but French, Portuguese, Arabic, Vietnamese, and other languages are supported by building a separate collector in that language.

TextingOnly is purpose-built for multilingual workforce SMS. Language Funnels route workers into English or Spanish (or other languages) before OTTO starts — so the entire conversation, from first message to alert, happens in the worker's preferred language. Alerts always arrive in English for the operations or HR team. Used by home services, construction, recruiting, healthcare, and manufacturing teams with bilingual workforces.

Build separate outbound campaigns for each language — English and Spanish versions of the same message. TextingOnly's list segmentation lets you tag contacts by language preference (captured at opt-in) and send each group their version. For inbound compliance acknowledgment flows, OTTO can run a bilingual confirmation sequence — contact replies, OTTO confirms in their language, and a completion record is logged.

Built for scale
This isn't texting.
It's infrastructure.
Structures inbound communication
Automates interaction paths
Captures and segments data
Supports multiple languages
Scales without adding human capital
Mobile Data Collection Platform

Language Funnels route every contact into the right OTTO conversation from the first tap — in the language they actually use.

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