TextingOnly bridges the communication gap by providing a seamless multilingual texting experience for your business.
Much like a voice menu, TextingOnly provides translation texting solutions, create in English and publish to Spanish, French, or another language. Incoming messages are automatically translated, as well.
Create text messages in English and TextingOnly will translate them to the chosen language for your customer.
Customers can respond in their preferred language, and TextingOnly translates it back to English for you.
Simplify communication with automated texting options from different entry points.
Available for Data Collectors, Interactive Text Response Menus, and one-on-one texting channels.
Business text messaging is becoming a more frequent choice of communication for all generations. Using TextingOnly’s Platform enables business to receive SMS online using intelligent mobile link that create click to text automations into language funnels.
Language Funnels with ITRs allow businesses to automate repetitive conversations in an effective way. Customers, clients and prospects can gain access to relevant information easier with customized SMS conversations. Our system is highly flexible.
Inform Better, Interact Better
Our Interactive Text Response (ITR) menus allow for detailed and highly informative conversations with a wider audience, including both current and prospective customers. Once the user scans a QR code or clicks a custom mobile link, a language-aware ITR menu launches within their SMS messaging app. Customers/prospects can interact freely with the ITR in their preferred language, receiving information or answering questions in a way that feels natural.
Language Funnels: TextingOnly guides your customers through a text-based conversation in their preferred language (Spanish, French, etc.).
Seamless Translation: Create your communication flow in English and TextingOnly will translate it to your chosen language(s).
User-Friendly Opt-in: Customers easily select their language preference during the texting interaction.
Two-Way Translation: TextingOnly captures information provided by the customer in their chosen language, and translates it back to English for your team’s understanding.
Efficient Routing: Text messages are routed to the appropriate team member based on the information gathered and the chosen language.
Provide a more personalized and convenient communication channel for your customers and prospects.
Increase customer satisfaction and loyalty with clear, two-way communication - adaptable based on language preference.
Boost engagement by offering convenient communication options. Open the door to new channels with automated translations.