Features · SMS Language Funnels

Multilingual SMS workflows.
Connect contacts and teams
across languages.

Let contacts choose a supported language, then continue through a configured OTTO text menu or conversational flow. Connect collected answers with lead alerts, reporting, and your team’s follow-up. Language packs include French, Spanish, Portuguese, Pashto, and Arabic.

See it live → Request a quote

⚡ Used by recruiting firms, home services operators, and healthcare groups serving Spanish-speaking markets.

Recruiting Home Services Healthcare Senior Living
9:41
TO
TextingOnly · OTTO
● Language Funnel Active
Hi! Thanks for your interest. What position are you applying for?
1 Warehouse  2 Driver  3 Office
Select language · Seleccione idioma
🇺🇸
1 English
🇲🇽
2 Español ✓
2
🌐 Language Funnel activated , switching to Spanish
¡Hola! Gracias por su interés. ¿Qué posición le interesa?
1 Almacén  2 Conductor  3 Oficina
1
¿Cuál es su disponibilidad?
1 Tiempo completo  2 Tiempo parcial
1
PREPARE CALLER · EN ESPAÑOL
✓ Almacén · Tiempo completo · Habla español
ITRLanguage Selectioncontact picks their path
MultiLanguagesMenu Options
5Language Packsconfigured for your audience
SameStructured Outputconfigured for your workflow
How it works

One selection triggers it.
OTTO handles the rest.

Configure the languages and menu options your audience needs. A QR code, SmartLink, or campaign reply can connect a contact to the appropriate path. The Spanish example below shows one possible selection and qualification flow.

📱
Contact opts in
QR · SmartLink · outbound reply
→
🇺🇸
OTTO sends language menu
1 English  ·  2 Español
→
🌐
Contact selects Spanish
Language Funnel activates
→
🇲🇽
OTTO continues in Spanish
Same qualification flow
→
🔔
Prepare Caller fires
Bilingual note · Spanish list
By industry

The same flow.
Industries that depend on it.

Recruiting & Staffing
Spanish-speaking candidate qualification at scale
Job post SmartLink triggers OTTO. OTTO sends the language menu , contact selects Spanish. OTTO captures position interest, availability, and location in Spanish , delivering a structured bilingual candidate brief to the recruiter. The language preference stays available for team follow-up. Recruiting →
Home Services
Bilingual customer intake from yard signs and mailers
Yard sign QR triggers the opt-in. OTTO sends the language menu , contact selects Spanish. OTTO captures service type, zip code, and timeline in Spanish , same structured output, same Prepare Caller alert. The language preference stays available for team follow-up. Home Services →
Healthcare & Wellness
Patient and family intake in the preferred language
Patient or family member scans the waiting room QR. OTTO sends the language menu , contact selects Spanish. OTTO captures concern, insurance type, and appointment preference in Spanish before the front desk is involved. The language preference stays available for team follow-up. Health & Wellness →
Senior Living
Family inquiry routing for Spanish-speaking families
Family member scans the community QR. OTTO sends the language menu , contact selects Spanish , capturing care level, location preference, and timeline in Spanish. The admission coordinator receives a bilingual Prepare Caller alert. The language preference stays available for team follow-up. Senior Living →
Configure the language experience

From language selection
to team follow-up.

Configured language packs

Choose French, Spanish, Portuguese, Pashto, or Arabic packs for your audience. Define the menus, questions, and confirmations used in each path.

Translation in shared messaging

Configure translation for the language pairs your team and contacts use. An agent can continue the conversation in the shared one-to-one dashboard.

Explore shared messaging →

Structured outputs and routing

Keep collected fields and language preference available for lead alerts, location routing, and reporting. API integrations can pass configured outputs to your existing systems.

Explore reporting →
Common questions

Questions about language workflows.

It is a configured SMS workflow that lets a contact choose a supported language, then continues with the relevant text menu, questions, and routing.
Language packs include French, Spanish, Portuguese, Pashto, and Arabic, alongside English workflows. We configure the packs and language pairs needed by your organization.
Yes. Connect the workflow to shared one-to-one messaging. Configured translation supports the exchange between the contact and your team.
Yes. Connect the outbound campaign number to the configured reply and language workflow. Define the selection, questions, alerts, and team handoff for the campaign.
Define output fields, language preference, and routing for the workflow. Configured API integrations can pass those fields into your systems and KPI reporting.

Connect language workflows
to your SMS program.

Configure the language packs, routing, output fields, and team translation around your audience and systems.

30 seconds · no form

See it live

Watch OTTO run a bilingual qualification flow in your native Messages app.

Try it now → Primary · most requested

Request a Quote

Tell us your audience, language pairs, locations, and team workflow. We’ll map the configuration to those needs.

Get a quote → 30 minutes · your setup

Schedule a Demo

Walk through language selection, configured translation, structured outputs, and team handoff.

Schedule a call →

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