Use Case

Capture Google Reviews and Build an SMS List

Gathering positive customer reviews is crucial for building trust and attracting new business. But what if you could not only secure those valuable reviews but also simultaneously build a powerful customer list for future engagement?

TextingOnly offers a unique solution that transforms a simple QR code scan into a dynamic customer interaction, driving reviews and fostering long-term customer relationships.

Scanning QR code

How It Works

QR Code at Service Completion

A unique QR code is presented to customers upon completion of their service / before exiting, displayed prominently to maximize customer interactions.

Dual Purpose SMS Opt-In

Scanning the code launches the customer's native SMS app with a pre-written message that captures their first-party data and also serves as an opt in.

SMS Reply Automations

Set up the final message to be sent back with a direct link to fill out the Google Review (or other online review site). Now you have supercharged your review process.

scan-a-qr-code-sq

The Old Way vs. The TextingOnly Way

Traditionally, businesses would place QR codes that directly link to review platforms like Google Reviews. While this approach can yield results, it misses a golden opportunity: building a direct line of communication with your customers.

The Limitations of Direct Review Links

  • Lack of Customer Visibility: Businesses have no insight into who is leaving reviews.
  • Missed Engagement Opportunities: Customers are lost after leaving a review, with no chance for future interactions.
  • No List Building: No customer data is captured for marketing or promotional purposes.

TextingOnly’s Innovative Approach

TextingOnly re-imagines the review process by integrating QR codes with SMS automation. Here’s how it works:

  • QR Code Placement
  • SMS Opt In
  • Permission-Based Communication
  • Automated Review Request
  • List Building and Re-engagement

Benefits of Building an SMS List While Capturing Reviews

Simplified Automation

Easily set up and manage your review and engagement campaigns.

10DLC Compliance

Ensure your SMS communications adhere to all legal requirements.

High Engagement

SMS messages have significantly higher open rates than email.

Measurable Results

Track your review growth and campaign performance with detailed analytics.

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